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Privacy Policy

(GDPR) – Luxury Cat Suites by Kyaros (Cat Suites by Kyaros)

Privacy Policy – Luxury Cat Suites by Kyaros (Cat Suites by Kyaros)
In this privacy policy, we explain which personal data we process via catsuitesbykyaros.nl, why we process it, and what your rights are. We treat your data with care and transparency—matching the trust you place in us when you entrust your cat’s holiday care to us.

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1. Who is responsible for your data?

Data Controller
Luxury Cat Suites by Kyaros (Cat Suites by Kyaros)
Van Utrechtweg 43A, 2921 LN Krimpen aan den IJssel, The Netherlands
Phone: 0180 234049
Email: catsuites@kyaros.nl

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2. What personal data do we process?

Depending on how you use our website, we may process:

A) Contact and enquiry details

  • name (if provided)

  • email address

  • phone number

  • the content of your message/enquiry (e.g., desired dates, questions about suites)

B) Booking and service details (if you book or complete an intake)

  • reservation details (dates, preferences)

  • any information you voluntarily share about your cat (e.g., behaviour, care preferences)

Note: information about animals is not personal data, but any information that identifies you (such as your contact details) is.

C) Website and device data

  • IP address (often anonymised or truncated where possible)

  • cookie ID/online identifiers

  • browser and device type

  • website usage data (e.g., pages visited)

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3. What do we use your data for?

We process personal data for:

  1. Contact & customer service: responding to questions, quotes, appointments.

  2. Bookings and delivery of services: planning and confirming cat stays.

  3. Website improvement & statistics (e.g., via Google services): understanding usage and optimising the site.

  4. Security & fraud prevention: protecting our website and systems.

  5. Legal obligations: administration/accounting where applicable.

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4. Legal bases (GDPR)

We process data on the basis of:

  • Performance of a contract: to handle and fulfil your booking/enquiry.

  • Legitimate interest: for example website security and limited analytics.

  • Consent: for certain cookies/marketing where required, and only when you actively agree.

  • Legal obligation: where relevant (e.g., statutory retention obligations).

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5. Cookies and similar technologies

Our website may use cookies via Wix and (possibly) Google services for:

  • essential site operation (functional/technical);

  • statistics and performance improvements;

  • marketing (only if you give consent where required).

In Wix, you can use a cookie banner to manage consent and comply with GDPR/ePrivacy requirements.

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6. Do we share your data with third parties?

We only share personal data when necessary for our services or when legally required. This may include:

  • Wix (website hosting, forms, technical services)

  • Google (e.g., Analytics/Tag services, if enabled)

  • Email/communication services (to respond to enquiries)

  • Payment provider (only if you pay online; depends on your payment method)

  • Administrator/accountant (only if required for accounting)

Where third parties process data on our behalf, we put appropriate safeguards in place (including data processing agreements where required).

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7. Transfers outside the EEA

Depending on configuration and infrastructure, Wix and Google may process data outside the European Economic Area (such as the United States). Where this occurs, appropriate safeguards are used, such as Standard Contractual Clauses (SCCs) and additional measures where necessary. (The exact setup depends on your Wix and Google settings.)

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8. How long do we keep your data?

We do not keep personal data longer than necessary:

  • Enquiries: typically up to 12 months after completion (unless a customer relationship follows).

  • Bookings/appointments: as long as needed for delivery and aftercare, then within reasonable retention periods.

  • Administration/invoices: according to statutory retention obligations (often 7 years).

  • Cookie/analytics data: according to the retention settings of the tools used.

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9. Security

We take appropriate technical and organisational measures to protect your data, such as:

  • secure access to systems;

  • access limitation (need-to-know);

  • encrypted connections where possible (HTTPS);

  • periodic review of settings and integrations.

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10. Your rights

Under the GDPR, you have the right to:

  • access, rectification and erasure;

  • restriction of processing;

  • data portability (where applicable);

  • object to processing based on legitimate interest;

  • withdraw consent (for processing based on consent).

To exercise any of these rights, email catsuites@kyaros.nl. We may ask you to confirm your identity to ensure we handle the correct data. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

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11. Minors

Our services are intended for adults. We do not knowingly collect data from children under 16. If you believe this has happened, please contact us and we will delete the data where possible.

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12. Changes to this privacy policy

We may update this privacy policy, for example when our website or services change. The most current version will always be published on our website.

Last updated: April 2, 2026
Website: catsuitesbykyaros.nl

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